Shipping policy

Last updated: October 4, 2026

Free shipping within the United States

Every EzyClean order ships free to addresses in the United States.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). You'll receive an order confirmation email as soon as your order is placed.

Delivery time

Once shipped, orders typically arrive within 7–14 business days. Delivery times are estimates and can occasionally be affected by carrier delays, weather or peak holiday periods.

Order tracking

When your order ships, we'll email you a tracking number so you can follow your delivery. Tracking information can take 1–2 business days to update after the label is created.

Delayed orders

If your order hasn't arrived within the estimated delivery window, or tracking hasn't updated for several days, email sales@ezyclean.com with your order number and we'll look into it with the carrier.

Damaged or lost packages

If your order arrives damaged, contact us within 30 days of delivery with your order number and a photo of the item and packaging, and we'll arrange a replacement or refund. If tracking shows your package as delivered but you can't find it, check with neighbors and your local post office, then contact us so we can help.

Address accuracy

Please double-check your shipping address at checkout. If you notice a mistake, email us immediately; we can update the address if the order hasn't shipped yet.

Shipping outside the United States

We currently focus on customers in the United States. If international shipping is offered at checkout for your country, rates and delivery estimates will be shown there, and any import duties or taxes are the customer's responsibility.