Help center

FAQ

Answers about the Spin Scrubber, orders, shipping and returns.

Still need help? Contact us or email sales@ezyclean.com.

Product

What is EzyClean?

EzyClean is a home cleaning brand focused on practical tools that take the effort out of everyday chores. Our first product, the EzyClean Spin Scrubber, is a cordless, rechargeable power scrubber with a spinning head, an extendable handle and nine interchangeable heads.

How does the Spin Scrubber work?

A rechargeable motor spins the attached head, so the brush does the circular scrubbing motion for you. You simply guide it over the surface. Two speed settings let you choose a gentler speed for everyday cleaning or a faster one for built-up grime.

How do I use it?
  1. Charge it fully via USB-C before first use.
  2. Click on the head that suits the surface and attach the extension handle if you need reach.
  3. Apply your usual cleaner, press the power button and choose a speed.
  4. Guide the spinning head across the surface, then rinse or wipe clean.
Is it difficult to use?

No. There's one button for power and speed, heads click on and off, and the handle extends for reach. If you can use a mop, you can use EzyClean.

What's included?
  • EzyClean Spin Scrubber
  • Extendable handle
  • 9 interchangeable heads: pointed detail brush, small flat brush, large flat brush, dome brush, sponge pad, soft polishing pad, velvet pad, scouring pad and microfiber pad
  • USB-C charging cable
Which surfaces can I use it on?

It's designed for hard surfaces around the home, including bathtubs, showers, tile and grout, sinks, stovetops, range hoods, windows and glass, floors and baseboards, car wheels and outdoor furniture.

Use the soft pads on glass, polished or easily scratched surfaces, and always test on a small, hidden area of delicate, painted or coated surfaces first.

Can it get wet?

It's made for wet cleaning jobs, so splashes from tubs, showers and sinks are expected. Don't submerge the scrubber body in water, keep the charging port dry, and never charge it while it's wet.

How long does the battery last?

It has a 2500mAh rechargeable battery with a manufacturer-rated runtime of up to 90 minutes per charge. Actual runtime varies with the speed setting, head and pressure used. A full charge takes about 3–4 hours via USB-C.

The LED display shows remaining battery, and a voice prompt lets you know when it's running low.

How do I charge it?

Connect the included USB-C cable to the charging port on the scrubber and plug the other end into a USB power adapter or USB port. Make sure the scrubber and port are dry before charging.

How do I clean and store it?

After each use, remove the head, rinse it under warm water and let it air-dry. Wipe the scrubber body with a damp cloth rather than rinsing it under the tap. Store everything in a dry place, and recharge before putting it away for long periods.

Orders

How do I place an order?

Go to the EzyClean Spin Scrubber page, choose your quantity, add it to your cart and check out securely. Available payment methods are shown at checkout.

Can I change or cancel my order?

Email sales@ezyclean.com as soon as possible with your order number. If your order hasn't shipped yet, we can update the details or cancel it for a full refund. Once it has shipped, it can be returned under our 30-day returns policy.

Will I receive an order confirmation?

Yes. You'll receive a confirmation email as soon as your order is placed, and another email with tracking details once it ships. If you can't find them, check your spam or promotions folder.

How can I contact support?

Use our contact form or email sales@ezyclean.com. We reply within 1–2 business days.

Shipping

How much does shipping cost?

Shipping is free on all orders to US addresses.

How long does shipping take?

Orders are processed within 1–3 business days. Once shipped, delivery typically takes 7–14 business days. See our shipping policy for details.

How can I track my order?

When your order ships, we'll email you a tracking number and link. Tracking can take 1–2 business days to show updates after the label is created.

What if my package is delayed?

If your order hasn't arrived within the estimated window, or tracking hasn't updated for several days, email sales@ezyclean.com with your order number and we'll follow up with the carrier.

What if my package arrives damaged?

Contact us within 30 days of delivery with your order number and a photo of the item and packaging. We'll send a replacement or issue a full refund, and you won't pay for return shipping.

Do you ship outside the US?

We currently focus on customers in the United States. If shipping is available to your country, the options and costs will be shown at checkout.

Returns

What is your return policy?

You can return unused items in their original packaging within 30 days of delivery. Read the full refund policy for details.

How do I start a return?

Email sales@ezyclean.com with your order number and the reason for your return. We'll reply with return instructions and the return address. Please don't send items back without contacting us first.

Who pays for return shipping?

If you've changed your mind, return shipping is paid by you. If the item is faulty, damaged or not what you ordered, we cover it.

When will I receive my refund?

Once your return arrives and has been inspected, we'll email you. Approved refunds are issued to your original payment method within 10 business days; your bank may take a few extra days to post it.

Ready for an easier clean?

Free US shipping and 30-day returns on the EzyClean Spin Scrubber.